Refund Policy
Last Updated: 4 April 2026
This Refund & Cancellation Policy outlines the terms under which cancellations and refunds are processed for services offered through the Dr. Satya Official Website.
1. Consultation Booking
Once an online consultation or wellness session is booked, cancellation requests must be made at least 24 hours prior to the scheduled session.
2. Refund Eligibility
Refunds will be considered only under the following circumstances:
• Duplicate payment
• Technical payment failure
• Service cancellation initiated by us
• Appointment not provided
3. Non-Refundable Cases
Refunds will not be provided in the following situations:
• Missed appointments
• Late cancellations (less than 24 hours notice)
• Digital or downloadable products
• Completed consultation sessions
• Services already delivered
4. Refund Timeline
Approved refunds will be processed within 5–7 working days to the original payment method used at the time of booking.
5. Rescheduling
Users may request one complimentary reschedule, subject to availability and prior notice.
6. Contact Information
For any refund or cancellation-related queries, please contact us:
Email: info@drsatya.com
Phone: +91 8010408408
Head Office:
SE30, Singhalpur Ext., Shalimar Bagh, Delhi – 110088
Branch Office:
WP-545/1, Wazirpur, Wazirpur Village, Ashok Vihar, Delhi – 110088